Help
Contact
One inbox, read by a person in Nova Scotia. Order number in the subject line gets you the fastest answer.
Last updated 24 September 2026.
Write to us
- hello@steadymile.ca — orders, returns, sizing, a parcel that's gone quiet, or a peer-walk question.
- We reply within one business day (Atlantic time). Weekends and Nova Scotia holidays roll to the next one.
- Your order number looks like #SM-42; it's on the confirmation page and in the receipt email.
Who you're buying from
- Trade name
- Steady Mile
- Legal name
- [Steady Mile legal entity — set BUSINESS_LEGAL_NAME]
- GST/HST
- [GST/HST number — set BUSINESS_GST_NUMBER]
- Address
- Halifax, Nova Scotia, Canada [street address — set BUSINESS_ADDRESS]
Prices in CAD. GST/HST is charged at the rate for the province we ship to and shown before you pay.
Quicker than an email
- Shipping times and rates by zone: Shipping.
- Starting a return, cancelling before it ships, how refunds move: Returns.
- Peer walks near you and how they run: Peer walks.
Privacy requests
Want to know what we hold about you, or want it gone? Same inbox, subject “Privacy”. What we collect and who we share it with is on the Privacy page.